Please review our policies regarding bookings, payments, cancellations, and usage rights.
A booking fee is required to reserve and save your date:
Bundling multiple services: if you book more than one service together, the booking fee is $100 for the first service plus $75 for each additional service bundled (e.g. 2 services = $175, 3 services = $250, 4 services = $325, 5 services = $400). Retro Photo Booth cannot be bundled with other services — it must be booked as a standalone service at its own $375 fee.
This booking fee is applied toward your total balance.
You can also reach out to us directly to confirm and check if your desired date and time are available before booking online.
This booking fee secures your requested reservation date and time pending confirmation — it does not guarantee the date/time until availability has been confirmed by DontheShots. We will confirm availability within 24 hours of the booking fee being received. If your requested date/time is unavailable, the booking fee will be fully refunded, or you may choose an alternate date.
Once your date and time are confirmed, you'll receive a confirmation message and/or email or text from us confirming the day, time, and service you requested. At that point, the booking fee is non-refundable for any reason, including cancellation — except where DontheShots itself cancels. We do, however, allow you to change your date or time if needed; the booking fee carries over toward your total balance.
Full payment of the remaining balance is due 24 hours before your event. We'll reach out to confirm and remind you ahead of time. If full payment is not received by 24 hours before the event we will not service the event.
Accepted payment methods: Zelle, Apple Pay, Cash App, or Stripe.
The booking fee is non-refundable, as it reserves our availability.
You can reschedule anytime — any rescheduling or changes to your date or time are subject to availability.
DontheShots may cancel its services due to unsafe conditions, illegal activity at the venue, or events beyond its control, in which case all payments will be refunded in full.
You're responsible for ensuring a level, covered setup space with access to a standard electrical outlet within 25ft of the setup area, plus a standard 36" entry door for us to bring in equipment. Required space varies by service:
Setup and breakdown time is not deducted from the rental period, provided venue access is available at the agreed time.
If there is a delay in setup caused by us, and the booth isn't ready by your original start time, we will stay after the scheduled end time so you still receive your full paid time and use.
If venue access, power, or a usable setup space is not available at the agreed start time due to the client or venue, and this causes a delay in setup, that delay time is not added back to your service window — your service will still end at the originally scheduled time unless additional time is purchased.
DontheShots is not liable for reduced service quality resulting from venue limitations not disclosed in advance (lack of power, insufficient space, severe weather for outdoor events, etc.).
Please let us know in advance if there is no nearby power source or reliable WiFi/cell signal at the venue — our digital photo delivery requires an internet connection to send photos to guests. Advance notice allows us to come properly equipped with a battery power box and/or personal WiFi hotspot. That said, we are not responsible for poor-quality venue WiFi, and we do not guarantee that machines and printers will function 100% of the time. If an issue comes up, we prioritize your time and event to minimize any hiccups and will work to make it right — whether that means adding extra time on-site, printing photos at a later time and delivering them to you (if a print add-on was included), or another reasonable solution to your satisfaction.
Print Add-On (DSLR Photo Booth): Unlimited 2x6 / 4x6 instant prints available as an add-on: $100 for the first 2 hours, then $25/hr after. (Retro Photo Booth includes unlimited 2x6 strip prints at no extra charge.)
Group Size (Photography Sessions): 1–2 people included, 3–6 people +$25, 7+ people +$35.
Same-day overtime: if you'd like to extend your service time on the day of your event, we're happy to stay longer if our schedule allows — subject to availability and an additional overtime rate based on your booked service. Overtime is due on-site before the extended time begins.
Travel is calculated one-way from our base location:
Travel fees are estimated based on your event address/zip code at booking and confirmed before your balance is due. Let us know if your venue is outside our standard coverage area so we can quote travel accurately.
Clients and guests agree to use all equipment responsibly and as intended. The client is financially responsible for damage caused by guest misuse, negligence, or intentional acts, up to full repair or replacement cost.
DontheShots is not responsible for lost, stolen, or misplaced personal items belonging to guests.
DontheShots may end a session early, without refund, if guests engage in unsafe or abusive behavior toward staff or equipment. We reserve the right to shut down the photo booth or other equipment for rowdy or reckless guests who aren't respecting the equipment. Where possible, we'll notify the event's point person of any concerns or issues so they can be addressed before it comes to that.
All photos and videos captured by DontheShots — including through our photography sessions, photo booths, and video guestbook — are the copyrighted property of DontheShots. Clients and guests are granted a license to use their own delivered digital photos and videos for personal, non-commercial purposes, but ownership and copyright remain with DontheShots unless otherwise agreed in writing.
DontheShots (including any photographers or attendants working on our behalf) may photograph and record video during your event as part of providing the booked services. We reserve the right to use any photos, videos, and video guestbook recordings captured during the event for portfolio display, marketing materials, our website, social media (Instagram, Facebook, TikTok, etc.), advertisements, and other promotional purposes, without additional compensation to you or your guests.
This usage right applies unless you opt out prior to the event. To opt out, you must send us a message via email or text, and we will confirm receipt of your opt-out. An opt-out applies to promotional/marketing use only and does not limit your own access to your photos and videos. You understand guests at your event may appear in photos or videos used under this agreement, and you are responsible for making guests aware that photography and video recording will be taking place.
If minors will be present or featured in photos or videos at your event (such as at a graduation, quinceañera, birthday, or family event), the client is responsible for ensuring parents or guardians are aware that photography and video recording will take place and that images may be used for promotional purposes under this agreement unless a specific minor is opted out by their parent or guardian in advance.
You retain full rights to use your own delivered digital photos and videos for personal, non-commercial purposes. We will not sell photos or videos to third parties, and will not use them in a defamatory, unlawful, or unreasonably privacy-invasive manner.
If you request removal of a specific photo or video already posted for promotional use, we will make reasonable efforts to remove it within a reasonable time.
Clients are expected to arrive on time and prepared for their session. Late arrivals will not extend the session time.
Minors under the age of 14 must be accompanied by an adult when using our equipment or services.
We will assist and encourage guests to use the photo booth, video guestbook, and other services, but we are not responsible for ensuring that every guest uses them, and we are not responsible for gathering guests to use our services.
DontheShots is not responsible for issues beyond our control, including weather conditions, venue restrictions, uncooperative subjects, technical or software glitches, or technical malfunctions of client-provided equipment.
Certain details of your event — such as color schemes, backdrop selection, photo booth layout, print preferences, and other customization — require timely communication from you before your event date so we can properly prepare.
We try to iron out as many details as possible ahead of time, but certain items still need client approval, and we may follow up to revisit or confirm certain topics as the event gets closer. It's the client's responsibility to respond in a reasonable time frame so we can complete the necessary prep work. Delayed or missed communication may impact the quality, customization, or turnaround of your service, and DontheShots is not responsible for reduced customization or delays resulting from a client's delayed response.
If we're unable to reach you in the days leading up to your event, we will proceed with the most recent details provided or a standard default setup to ensure your event is still serviced on time.
Setup happens before your booked time, and breakdown happens after your booked time, so you can have your full service time uninterrupted.
DontheShots is not responsible for weather or rain on the day of your event. We do not offer refunds or partial refunds due to rain delays or weather affecting your event.
If we can operate safely in rain and other weather conditions — with coverage assistance and other positive alternatives — we will continue your event as scheduled. If conditions are unsafe for our staff, your guests, or our equipment — including risk of water damage — we will not continue operating until it is safe to do so.
For outdoor events, a shaded setup area — a tree, canopy, tent, or similar covered space — works best and is strongly encouraged. Electronics left in direct sun will run hot, which can slow down or pause performances and operations.
If DontheShots is unable to perform services due to circumstances beyond our reasonable control — including but not limited to severe weather, natural disaster, illness or medical emergency, venue closure, government restrictions, or other events beyond our control — a full refund will be issued, or, if you'd prefer to reschedule instead of cancel, we're happy to work with you on a new date.
DontheShots is not responsible for delays or interruptions caused by equipment malfunction, power failure, or circumstances outside our reasonable control, but will make reasonable efforts to resolve issues on-site.
Our total liability under this agreement is limited to the amount paid by the client, and does not extend to indirect or consequential damages.
Gratuities are always appreciated but never required or expected.
Client information collected during the booking process is used solely for communication, service delivery, and billing purposes. We do not sell, share, or distribute client information to third parties for marketing purposes.
DontheShots and any attendants provided are independent contractors, not employees or agents of the client or venue.
This agreement is governed by the laws of the State of Texas.
This agreement, together with any invoice or booking confirmation provided by DontheShots, represents the entire agreement between the client and DontheShots regarding the booked services, and supersedes any prior verbal or written discussions. If any provision of this agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Payment of the booking fee constitutes your acceptance of these terms. A signature is not required for the agreement to take effect. If there's anything special you'd like us to accommodate to help make your day memorable, please don't hesitate to let us know — we're happy to help however we can. We're truly excited to be part of your celebration!
Last updated: August 2026. For questions regarding these terms, please contact Deserae Valdez at deseraevaldez7@gmail.com or (346) 561-6776.
